Privacy Policy 

Privacy Policy

Effective Date: June 30, 2026

This Privacy Policy ("Policy") explains how Firewood Guys collects, uses, stores, and protects your personal information when you use FirewoodGuysCA.com and our firewood delivery services.

By using our website or placing an order, you agree to the practices described in this Privacy Policy.

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Who We Are

Firewood Guys provides firewood delivery services throughout:

• Ventura County

• Los Angeles County

• Santa Barbara County

• Select areas of Kern County

Our website allows customers to browse products, place orders, and contact our team for delivery services.

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Information We Collect

We may collect personal information that you voluntarily provide, including:

• First and last name

• Mailing address

• Email address

• Phone number

• Billing information

• Credit or debit card payment information

Payment information is collected solely for processing your purchase and completing transactions securely.

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How We Use Your Information

Your information may be used to:

• Process and deliver your orders

• Provide requested products and services

• Communicate regarding your orders

• Send order confirmations and delivery updates

• Respond to customer inquiries

• Process billing and payments

• Notify you of service updates or policy changes

• Improve our products and customer service

• Send promotional offers (only if you choose to receive them)

We may also use your information for other purposes with your consent.

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Sharing Your Information

Firewood Guys does not sell, rent, or lease customer information to third parties.

We may share your information with trusted service providers who assist us with:

• Payment processing

• Customer support

• Delivery coordination

• Email communications

• Website analytics

These partners are required to keep your information confidential and may only use it to provide services on our behalf.

We may also disclose information when required by law or when necessary to:

• Comply with legal obligations

• Protect our rights and property

• Prevent fraud or illegal activity

• Protect the safety of customers or the public

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Your Right to Request Deletion

You may request deletion of your personal information by contacting Firewood Guys.

Upon receiving a verifiable request, we will delete your personal information unless we are legally required or permitted to retain it.

We may retain information when necessary to:

• Complete an existing transaction

• Fulfill contractual obligations

• Detect or prevent fraud

• Resolve technical issues

• Comply with legal requirements

• Protect legal rights

• Maintain business records as required by law

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Children's Privacy

Firewood Guys does not knowingly collect personal information from children under 13 years of age.

If you are under 13, you must obtain permission from a parent or legal guardian before using our website or services.

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Email Communications

We may occasionally send emails regarding:

• Order confirmations

• Delivery notifications

• Service updates

• Promotions

• Special offers

• Customer surveys

You may unsubscribe from marketing emails at any time by clicking the Unsubscribe link included in our emails.

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Changes to This Privacy Policy

Firewood Guys may update this Privacy Policy periodically to reflect changes in our services, business practices, or applicable laws.

When significant updates are made, we will post the revised policy on our website.

Your continued use of our website after any changes indicates your acceptance of the updated Privacy Policy.

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Contact Us

If you have any questions regarding this Privacy Policy, please contact us.

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Firewood Guys

Mailing Address
8605 Santa Monica Blvd PMB 948817
West Hollywood, CA 90069

Email
info@firewoodguysca.com

Phone
(805) 795-7111

Website
FirewoodGuysCA.com